It’s Not Just About the Brand

One of the most common questions we hear from our East Asian clients is:

“What brand of filler do you use?” 

“Do you use Juvederm or Teosyal?” 

“What brands of skin booster do you have?”

It’s a completely natural question, especially for those of us who’ve grown up in beauty cultures where the name is king. From skincare to make-up to haircare, we’re taught that the brand is a sign of quality, safety, and effectiveness.

But when it comes to aesthetic treatments, focusing solely on the brand is a little like choosing a restaurant based on the oven they cook with. Sure, the equipment matters, but the real magic happens in the hands of the chef.

Let’s explore why the practitioner matters just as much, if not more, than the product itself.

Why We Ask About Brands

In many Asian cultures, and increasingly across the global beauty landscape, brands carry a huge sense of trust. Certain names, whether it’s Rejuran, Juvederm, Profhilo, or Allergan, feel like household staples. We’ve seen them on Instagram, heard them recommended by influencers and friends.

It makes perfect sense to ask: “What brand do you use?”.

It feels like a simple, tangible way to ensure you’re getting the “good stuff”.

For many clients, especially first-timers, knowing the brand feels like a safety net. After all, if it works for celebrities, influencers, or beauty insiders, surely it must be the best, right?

But the truth is, the product is just one part of the equation.

The Limitations of Focusing Only on the Brand

Here’s a helpful way to think about it: imagine two different artists standing in front of a blank canvas. They’re holding the exact same paints and brushes. One creates a stunning portrait that flatters and enhances every feature; the other creates something… less flattering. What made the difference wasn’t the paint, it was the artist’s eye, skill, and technique.

In aesthetic medicine, it’s no different. You could walk into two clinics using the exact same brands and leave with completely different results. The filler, toxin, or skin booster matters, but it’s how it’s used, where it’s placed, and why it’s chosen that shapes your outcome.

Even within a single brand, there are multiple products designed for different purposes. For example:

• Juvederm Voluma is made for deep structural support

• Juvederm Volbella is softer and better for fine lines or subtle lip enhancement

A skilled practitioner knows which product suits which area, at which depth, in what quantity. Without that expertise, you could end up with a product that’s technically high-quality, but just not right for you.

What Really Determines Your Result

When choosing an aesthetic clinic, the most important questions to ask go beyond what’s in the syringe.

✅ Who is treating me?

✅ What medical qualifications and aesthetic training do they have?

✅ How many procedures like mine have they performed?

✅ Do they regularly treat people with my facial features, skin tone, or aesthetic goals?

✅ Can they explain their treatment plan in a way that makes me feel confident and informed?

The truth is, aesthetic medicine is as much an art as it is a science. It’s about understanding balance, symmetry, and natural proportions, while also respecting each person’s unique features and preferences.

A great practitioner combines deep anatomical knowledge with an artistic eye. They know how to avoid common pitfalls, reduce risks, and enhance beauty in a way that’s subtle, sophisticated, and tailored to you.

Why the Practitioner Matters More Than the Product

The same product, in different hands, can produce wildly different results. Just as a luxury camera doesn’t guarantee beautiful photos without a skilled photographer, a reputable filler brand doesn’t guarantee a beautiful outcome without a skilled injector.

We’ve seen it time and again: clients come to us after treatments elsewhere, saying “but they used Juvederm!”, yet they’re unhappy with the results. Often, it’s not the product that failed; it was the placement, the dosage, or the overall treatment plan.

This is why choosing a practitioner with both technical expertise and an aesthetic sensibility is key. It’s not just about avoiding bad results; it’s about achieving a result that’s harmonious, flattering, and aligned with your personal vision of beauty.

Yes, We Still Care About Products

Of course, that’s not to say the product doesn’t matter. We’re meticulous about the brands we use. We only work with high-quality, medically approved products that have undergone rigorous testing for safety, longevity, and effectiveness.

But we don’t choose brands based on hype or popularity. We choose them because they’re backed by clinical evidence, trusted by medical professionals, and have a proven track record of delivering beautiful, reliable results.

We’re not loyal to brands; we’re loyal to your safety and satisfaction.

The Better Questions to Ask

Instead of focusing solely on the brand, here are some questions that will tell you far more about the experience and outcome you can expect:

"What training do you have in aesthetic injectables?”

“How do you decide which product and technique is right for me?”

“Can I see examples of your work, ideally on clients with similar features to mine?”

“What’s your approach to achieving natural-looking results?”

These questions open the door to a more meaningful conversation, one that focuses not just on the tools, but on the skill and philosophy behind them.

Choosing the Right Practitioner for You

We know that stepping into the world of aesthetic treatments can feel overwhelming. There’s so much information (and misinformation) online, so many options, and so much pressure to “get it right.”

Our goal is to make your aesthetic journey safe, transparent, and empowering. We believe that great results come from collaboration: from listening to your goals, understanding your unique features, and crafting a treatment plan that’s personalised to you.

If you’re curious about a treatment, or if you’ve ever wondered “what brand do you use?”, we invite you to come in for a consultation. Not just to talk about products, but to talk about you.

Because at the end of the day, it’s not just about what’s in the syringe. It’s about who’s holding it, and how well they understand the face in front of them.